Reference

Our Terms, Your Rights at zaraabet

These legal terms govern how your account with zaraabet operates, what data we hold, and what rights you carry under applicable law.

Account TermsPrivacy PolicyData RetentionJurisdiction RulesCookie Policy
zaraabet Our Terms, Your Rights at zaraabet
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have a question about your rights, need to raise a data request, or want to dispute a decision made under our terms, we offer dedicated contact channels.

Email Support Write to our legal and compliance team directly by email. Include your registered account email and the nature of your query so we can route it correctly and respond within the applicable timeframe.
Live Chat Our live chat is staffed around the clock. For general policy questions or account-level disputes, start a chat session and our agents will escalate to the appropriate team on your behalf without delay.
Formal Written Request For data access, correction, or deletion requests under applicable Indian law, submit a written request through our dedicated policy form. We acknowledge receipt within 24 hours and complete the process within the statutory window.
ACCOUNT AND DATA STANDARDS

How We Handle Data, Cookies and Account Security

Our data handling practices are built to be transparent, documented, and actionable for you. From the moment your account is created, we apply encryption, access controls, and retention schedules that reflect the…

Data Encryption

All personal data stored on your account — including your name, contact details and transaction history — is encrypted at rest and in transit. We use industry-standard TLS protocols and rotate encryption keys on a scheduled basis.

Cookie Handling

We use strictly necessary cookies to keep your session active and analytics cookies to understand how sections of the site are used. You can adjust cookie preferences from the settings panel without affecting core account functions.

Retention Schedule

Account data is retained for as long as your account remains active and for a defined period after closure, as required by applicable financial and legal obligations. We delete non-essential data earlier where law permits.

Account Security

Your account is protected by password hashing, two-step verification options, and session timeout controls. We alert you by email if a login is attempted from an unrecognised device, giving you the opportunity to act immediately.

Your Right to Correct

You may request a correction to any personal data we hold that is inaccurate or incomplete. Submit your request via live chat or email, and our team will process the update within seven working days and confirm completion.

Who to Contact

For any query relating to data access, account closure, or rights under applicable Indian privacy law, contact our compliance team directly by email. Include your account ID and we will prioritise your case accordingly.

Common Questions About Our Legal Terms

These answers address the legal questions we receive most frequently from account holders in India. For anything not covered here, our support team can connect you directly with our policy team.

These terms apply to every account holder who accesses zaraabet where local law permits. By creating an account, you confirm that you have read, understood, and agreed to these terms as they stand at the time of registration.

Submit a data access request via email or through our policy form, including your registered account email and account ID. We acknowledge within 24 hours and deliver your data package within the timeframe required by applicable law.

You may request deletion of personal data we are not legally required to retain. We review each request individually and delete eligible data within the statutory window, then confirm completion to your registered email address.

We notify you of material changes to our terms via the email address on your account at least seven days before they take effect. Continuing to use the platform after that date constitutes acceptance of the revised terms.

We share data only with service providers necessary to operate the platform — such as payment processors for UPI, Paytm, and PhonePe transactions — and with authorities when legally required. We do not sell personal data to third parties.

Account disputes are first reviewed by our support team, then escalated to our compliance unit if unresolved. We aim to issue a written decision within five working days and will outline further steps if you remain unsatisfied.

Access depends on local law and is available where local law permits. It is your responsibility to confirm that using the platform is lawful in your specific state or region before opening or operating an account.