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How zaraabet Handles Your Personal Data

At zaraabet, we take your personal data seriously — this page sets out exactly what we collect, why we collect it, and how you can request changes or…

Data collected only as neededEncrypted account storageUPI & Paytm transaction privacyRight to request deletionIndia-region data handling
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zaraabet How zaraabet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you wish to access, correct or erase data we hold about your account, our privacy support team is available around the clock.

Email Privacy Request Send a written data-access or deletion request to our dedicated privacy email. Include your registered account email and the specific data category you are enquiring about so we can locate your records promptly.
Live Chat Support Our live chat agents can log a privacy request on your behalf in real time. Available 24 hours a day, they will raise a formal ticket and give you a reference number to track your request through to resolution.
In-Account Privacy Portal Log in to your zaraabet account, navigate to Account Settings and select the Privacy section. From there you can download a copy of your stored data or submit a deletion request without needing to contact support directly.
DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Data protection at zaraabet is a set of concrete, operational practices — not a set of vague promises.

End-to-End Encryption

All data transmitted between your device and our servers uses TLS 1.3 encryption. Payment details — UPI, Paytm and PhonePe references — are tokenised immediately and never stored as plain text on any of our systems.

Cookie Controls

We use session cookies for account authentication and analytics cookies to understand how pages are used. You can review and withdraw cookie consent at any time through the cookie preference panel in your account settings.

Account Security Layer

Two-step login verification is available for all accounts. When an unrecognised device attempts to access your account, we send an OTP to your registered mobile number before allowing entry, reducing unauthorised access risk materially.

Data Retention Schedule

Payment transaction records are retained for the period required by applicable Indian financial rules. Session logs are deleted on a 90-day rolling cycle. Inactive accounts are flagged for data minimisation review after 24 months of no login activity.

Third-Party Access Limits

We share data with payment processors — such as UPI network partners and Paytm's verification layer — only to the minimum extent needed to complete your transaction. No marketing partners receive your personal data without your explicit opt-in.

Data Correction and Deletion

You hold the right to correct inaccurate data or request full deletion of your account records. Requests submitted through our in-account portal or via our privacy email are processed within 14 calendar days of receipt and confirmation.

Common Questions About Your Data at zaraabet

The answers below cover the privacy questions we receive most often from India-based account holders. If your question is not listed here, our support team can respond via live chat or the in-account privacy portal.

We collect your name, email, phone number and payment method identifiers such as your UPI handle or Paytm-linked number. Device identifiers and IP addresses are also logged for security and compliance purposes under applicable law.

We share data only with payment processors — UPI, Paytm, PhonePe networks — to the minimum extent needed to complete a transaction. We do not sell or transfer your personal data to marketing partners or unrelated third parties.

Payment records are held for the period mandated by applicable Indian financial regulations. Session and browsing logs are purged on a 90-day cycle. Accounts inactive for 24 months are reviewed for data minimisation under our retention policy.

Log in to your account, go to Account Settings and open the Privacy section to download your data directly. Alternatively, email our privacy team with your registered account email and we will respond within 14 calendar days.

Yes. Submit a deletion request through the in-account Privacy portal or via our dedicated privacy email. We will process and confirm deletion within 14 calendar days, subject to any data we are legally required to retain under Indian law.

Payment identifiers — UPI handles, Paytm numbers, PhonePe references — are tokenised on receipt and stored in encrypted form only. Plain-text payment data is never held on our servers; transmission uses TLS 1.3 encryption end to end.

Contact our privacy support team immediately via live chat or email. We will investigate within 72 hours. You also retain the right to raise a complaint with the relevant data protection authority in your jurisdiction under applicable Indian law.

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